Dunwoody & Dobson achieve ISO 9001 with CGBC

Dunwoody & Dobson is a family owned enterprise spanning four generations since 1905, epitomises excellence in construction.

Empowered by a skilled workforce, they tackle diverse projects, prioritising safety and efficiency. From industrial to heritage, their expertise encompasses a broad spectrum of construction services, complemented by our city centre joinery workshop. Recognised for their craftsmanship, they contribute to community development and sustainability initiatives, epitomising industry leadership.

Project Objectives

Dunwoody & Dobson Ltd has been in existence for over 120 years, over time differing processes were in place that were not uniform and consistent.

In addition when in came to qualifying for tenders they were not in a position to lay out our quality policy in an objective manner.
Dunwoody & Dobson decided to engage with CGBC with the aim of achieving ISO 9001 – 2015.

Their key objectives within this aim was to standardise procedures from the start of process from prequalification, to tendering, project management through to the completion of their projects.

Key Challenges

• Writing and implementing SOPs.
• Achieving buy in and commitment from staff.
• Standardising and Synchronising Processes.

Actions Taken

• Engaging with CGBC to put processes in place.
• Documenting procedures.
• Implementing procedures.
• Monitoring progress.
• Learing from corrective actions and making changes to our processes.

Results

• Achieved ISO 9001 - 2015 acreditation.
• Processess are standardised.
• Process of continued improvement.
• Lessons learnt from corrective actions are benifical.
• Client base has expanded.