Background

ATC Logistics, a leading provider of specialist logistics services, embarked on a journey to enhance its operational efficiency, security, and compliance through the implementation of an Integrated Management System (IMS) and ISO 27001 certification. With a growing demand for robust security measures and industry-recognised certifications, ATC Logistics sought a consultancy partner who could deliver expert guidance and help them achieve their goals within tight deadlines.

Choosing CG Business Consulting

Initially, ATC Logistics set out to obtain ISO 9001 for quality management. However, as their needs evolved, they recognised the value of a fully integrated system encompassing multiple ISO standards.

“We started with ISO 9001, but as the business grew, it became clear that we needed an Integrated Management System. The tipping point was a tender that required ISO 27001 certification within six months. Many consultants told us it was impossible—until we spoke with CG Business Consulting,” said Drené Potgieter, Project Manager at ATC Logistics.

Govinda, CIO at CG Business Consulting, assessed the challenge and provided a confident yet realistic approach.

“Govinda told us it was tight, but if we put in the work, we could make it happen. That gave us the confidence to move forward,” Drené added.

Implementation & Collaboration

ATC Logistics worked closely with CG Business Consulting, primarily with Govinda and later Vanessa, to navigate the complexities of implementing ISO 2700.

“The standout feature for us was the platform Govinda built. Instead of using off-the-shelf software, he designed a customised hub on SharePoint, making it a seamless part of our operations. Everything was automated—change requests, risk registers, dashboards. It wasn’t just a compliance tool; it became a living, breathing system integrated into our daily operations.”

Govinda’s deep knowledge and methodical approach ensured that the project stayed on track. “He really understands not just the standard but how to make it work for a business. He was always looking for practical ways to streamline the process and improve efficiency,” Drené explained. “He went beyond just helping us meet requirements—he helped us build something that genuinely adds value to our business.”

Vanessa joined the project during the internal audit phase, bringing additional expertise to ensure a rigorous review before the final certification.

“Vanessa was brilliant—organised, knowledgeable, and always responsive. She had an incredible ability to explain complex audit requirements in a way that made them easy to implement,” Drené noted. “She wasn’t just an auditor; she became a trusted advisor. Her attention to detail and structured approach made all the difference in our final preparations.”

ATC Logistics was so impressed with Vanessa’s professionalism that they have now engaged her as their external Data Protection Officer (DPO). “Vanessa’s turnaround time on queries is phenomenal. She’s proactive, always willing to help, and makes the entire compliance process feel effortless. That level of service is rare, and we feel lucky to have her as part of our extended team.”

Results & Business Impact

The impact of implementing ISO 27001 and an IMS has been significant.

“Our auditors were seriously impressed with how we structured our system. They said, ‘This is how it should be done.’ That was all thanks to CG Business Consulting.”

Key improvements included:

• Stronger Security Culture – Employees now actively engage in phishing awareness and security training. “People are actually questioning emails and asking if they’re legitimate, which means the training is working!”
  
  
• Operational Efficiency – The automated system on SharePoint streamlined document management, risk tracking, and compliance reporting.
  
  
• KPI Achievement – ATC Logistics set a target of achieving a Microsoft Secure Score of 85+. Through incremental improvements, they’ve reached 86, demonstrating real security progress.

Looking Ahead

With ISO 27001 successfully implemented, ATC Logistics is moving forward with additional ISO standards, including ISO 45001 for occupational health and safety, ISO 14001 for environmental management, and ISO 50001 for energy management (IMS).

“We wouldn’t be continuing this journey with CG Business Consulting if we weren’t absolutely happy with their service. They’ve been excellent, and we’re excited to build on this success,” Drené concluded.

Final Thoughts

For companies considering ISO certification, ATC Logistics has one key piece of advice:

“Don’t just go for a tick-box certification—make it part of your business. And if you want it done right, work with CG Business Consulting.”

Are you looking to implement ISO 27001 or an Integrated Management System? Contact CG Business Consulting today to see how we can help your business achieve compliance while improving efficiency and security.