ISO 9001 Quality: The Basics

No fuss, no frills - CG Business Consulting gives you the what, the who and they why of ISO 9001 Quality Management System Standard.

What is ISO 9001?

ISO 9001, the internationally recognised Quality Management System standard, is the global benchmark for QMS, topping in excess of one million certifications worldwide.

Quality -

"The standard of something as measured against other things of a similar kind; the degree of excellence of something."

Why is ISO 9001 important for business?

ISO 9001 QMS provides the wherewithal - infrastructure, procedures, processes and resources - needed to enable organisations to both monitor and improve their performance, resulting in increased efficiencies, improved client service and product excellence.

An ISO 9001 certification helps to deliver:

• Improved Customer Satisfaction
• Enhanced Organisational
• Reputation
• Shareholder Engagement
• Competitive Edge

Benefits of ISO 9001

Management Systems are becoming increasingly synonymous with both the success and survival of organisations.

Benefits of ISO 9001 are manifold and can include,

To the organisation:

• Provides leadership with an efficient management process
• Maps out areas of responsibility across the organisation
• Enables companies to tender for public sector, large corporate work
• Lowers costs
• Provides continuous assessment and improvement

To the customer:

• Improved service and/or product
• Fewer complaints and therefore returns, lower churn
• Independent audit demonstrates commitment to quality

Quality Management System

More and more, senior management are placing greater emphasis on the independent assessment that helps ensure QMS' are 'fit for purpose'.

At CG. Business Consulting, our unique methodology helps organisations manage their systems and risks to improve and protect their current and future performance.

We provide certification and training across QMS spectrum including Internal Auditor. We also offer eLearning for those too busy to attend classroom training.

For organisations with other standards, we offer integrated assessments to help you save both time and money.

Implementing an ISO 9001 QMS

Once you are clear about the many advantages of implementing a QMS within your organisation, you will benefit from talking to an ISO Consultant to guide you through the process to achieve ISO accreditation.

An ISO consultant will look at your current company structure with an outside perspective and identify problems that you may not be aware of. Using an ISO consultant generally will save time by focusing your efforts on getting certified first time around.

At CG Business Consultancy we have a 100% success rate, achieving certification for our clients in less than 12 weeks.

Contact us now for a free ISO consultation here or listen to some of our many success stories from clients who now have ISO 9001 certification here.